Always professional and reliable.

Service went well and reasonably quickly. One issue was that they didn’t put the recommended air pressure in the tire that was replaced. It was a little low.

Total expert care!

Jessica always provide a wonderful customer service!!! She is amazing and very professional.

Service was prompt and I’m satisfied.

Great work, done on time, at the price quoted

Paige took care of me like she always does

Repairs took a while longer than expected but Jessica kept me up to date and ensured my car was properly repaired and inspected.

"Outstanding Car Buying Experience" Priority Toyota of Springfield is Number 1! I've been an owner of four (4)Toyota pickup trucks since 1988, including the Tacoma and the Tundra. I was also the owner of a new Corolla Tercel Coupe back in 1980. I know my Toyotas, and I know my dealerships. Priority Toyota of Springfield is the best - hands down. I just purchased a 2017 Tacoma SR5 4X4 Double Cab, experienced no pressure tactics, and couldn't be more pleased. Kudos to my Sales Consultant, Hector Amaya, who is the best Sales Consultant I've had the pleasure of working with during my 36-year association with Toyota; and to Daniella Vargas, Financial Manager; and to Aaron Tschirhart, General Sales Manager; and to Dwayne in the Service Department, who was responsible for seeing that my vehicle's undercoating was done professionally and on schedule, or in this case 30-minutes ahead of schedule because of a pressing commitment that I had to honor.

Excellent Customer Service I had an appointment and it was on time.

I wasn’t sure how to pull in to which lane. I wasn’t sure how long to wait.

I always enjoy coming to Priority Springfield because Dwayne is a very attentive rep. This time they kept my car over night, but to get the work done correctly I didn't mind since it was nesessary; and they did an excellent job cleaning it. Then Dwayne sent a car to pick me up to bring me to the dealer; that's a customer service plus!! That's why I keep coming back to Priority Springfield. Also the customer waiting area is very clean and comfortable. The cashiers aren't so friendly and you could have wall units or charging stations for cell phones since some waits are lengthy.

Plenty of convenient service appointment opportunities. Attentive service and quality work. What else could you ask for. Thanks!

As always, the service was great. Except I never received a call notifying me that my car was finished. Once I was there to pick up my truck, they had lost my paperwork.

Excelente servicio por Anthony

Paul is the best service rep ever. Kept me up to date and took great care of me and my truck. Service there has always been fantastic !!!!!

Dwayne is awesome, great customer service!

The best!! Great buying experience from start to finish here. The sales rep and finance manager are some of the best people I’ve ever met. Easy to work with and incredibly friendly. Highly recommend!

I cannot recommend the service department here enough! I have had my car serviced here by Paul Sonnhalter for the past 6 years. Paul has been nothing short of amazing each time I have came in, providing more than just service but a genuine love for what he does. He always goes the extra mile for his customers so I trust completely that he is giving me the best service, and providing me with what my car needs at all times. He is also extremely flexible with his time. I have called a few times last minute when something has gone wrong with my car, and he immediately makes it work around my schedule, keeps in contact with me, and gets me in and out as fast as he can. So for this I greatly appreciate him and his team! It may sound silly, but I feel so blessed and appreciative to have someone who genuinely cares about building long term relationships with his customers, who remembers to always ask how I and the family are doing, and of course always makes sure I am safe on the road for as much as I travel around. Thank you as always!

After I arrived at Priority Toyota, Assistant Services Manager Chhay Hem wrote up what I needed done, based on my comments and my answers to his questions. He is a patient man with lovely manners, a great representative of the dealership.