Jess is amazing. Thanks for the great service!

I absolutely love this place and the service department is extremely professional and accommodating. I have been working with Paul Sonnhalter, and what can I say about the professionalism, accommodation, and communication. To sum Paul customer service in one word, i have to... read moreI absolutely love this place and the service department is extremely professional and accommodating. I have been working with Paul Sonnhalter, and what can I say about the professionalism, accommodation, and communication. To sum Paul customer service in one word, i have to say AMAZING! Thank you Paul I absolutely love this place and the service department is extremely professional and accommodating. I have been working with Paul Sonnhalter, and what can I say about the professionalism, accommodation, and communication. To sum Paul … More read less

Excellent service! Jessica has been amazing! One time she gave us a courteous ride to Fairwinds brewery close by and we enjoyed the oil change! Always fast and feels home!!!

My salesman, Kirk Etter, is the absolute best and I would never buy a car from anyone else. This is my 3rd Toyota from Kirk this year!

All staff was professional. They greeted me immediately and asked if I was being taking care of or how they could help me. If they didn’t know or another department could they referred & took me to the qualified person. Every employee I saw or... read moreAll staff was professional. They greeted me immediately and asked if I was being taking care of or how they could help me. If they didn’t know or another department could they referred & took me to the qualified person. Every employee I saw or came in contact with acted like they enjoyed their job & working there. read less

Excellent service. Thank you and keep up the good work (customer service experience).

Good customer service. Dwayne was very nice and professional.

I came to Priority T, to buy a Camery, new or used. My salesman was Matt and he made my buying experience very helpful, stress free and the best price including my military discount. If you buy from Priority see Matt first, you won't regret it.

The service department at Springfield Toyota is spot on. I was welcomed with a warm and genuine smile at 7:15am, checked in and out the door at 8am. Fast, courteous and excellent service!

In the several years I have had my two cars serviced at Priority Toyota Springfield I have not had a single issue with the service that I have received. I trust the advise given by my service advisor Mr. Chhay Hem and he continues... read moreIn the several years I have had my two cars serviced at Priority Toyota Springfield I have not had a single issue with the service that I have received. I trust the advise given by my service advisor Mr. Chhay Hem and he continues to provide advise that keeps my cars running and myself and my wife safe. read less

The paint on the trunk of my mom's Camry was peeling and it was covered under an extended warranty from Toyota. I coordinated between my mom and the Service Advisor (Chris) to get it fixed. Chris was extremely patient and helpful in assisting both my... read moreThe paint on the trunk of my mom's Camry was peeling and it was covered under an extended warranty from Toyota. I coordinated between my mom and the Service Advisor (Chris) to get it fixed. Chris was extremely patient and helpful in assisting both my mom and me. He was a great representative for Toyota and went above and beyond! read less

my experience at Priority in Springfield, VA was fantastic. It is huge place full of "old" and "new" cars. Premises are clean, experienced and very professional staff, courteous and polite.

I must say Priority Toyota has real hard working sales reps . Everyone that l dealt with acted professionally, especially Mohammed Ember, Kelvin and Peter. The transactions were excellently executed and l left the place very well served and fully satisfied. Thanks for your... read moreI must say Priority Toyota has real hard working sales reps . Everyone that l dealt with acted professionally, especially Mohammed Ember, Kelvin and Peter. The transactions were excellently executed and l left the place very well served and fully satisfied. Thanks for your excellent services. read less

Great Service on my 2019 RAV4. Highly recommend this dealership

You have good service

My purchasing experience was exceptional. My consultant, Aaron Tschirhart, was extremely helpful and facilitated an incredible buying experience that left me with a favorable opinion of Priority Toyota Springfield. Additionally, I was able to get into the Finance office quickly, and that process was equally... read moreMy purchasing experience was exceptional. My consultant, Aaron Tschirhart, was extremely helpful and facilitated an incredible buying experience that left me with a favorable opinion of Priority Toyota Springfield. Additionally, I was able to get into the Finance office quickly, and that process was equally smooth. I would highly recommend this dealership if you are on the market for a new or used vehicle! read less

I was there to trade my Highlander XLE 2015 for Highlander XSE 2021,The sales manager namely Mr.Ali give me good deal and also I want to mention the name of sales man namely Mr. Brett he was the person who was following me and... read moreI was there to trade my Highlander XLE 2015 for Highlander XSE 2021,The sales manager namely Mr.Ali give me good deal and also I want to mention the name of sales man namely Mr. Brett he was the person who was following me and play a good role to get me the Highlander 2021. I will recommend both of the above mentioned Employees of Priority Springfield. Good Experience. Thanks Priority Springfield Toyota. read less

Great service. Made appointment with Paul, he had an unexpected medical appointment and texted me to let me know and who to see, Anthony. He was very personable. Took care of me with no problem!

Jessica is great to deal with. It’s always excellent service. She keeps me informed and gets me in and out fast. Thanks Jessica!

Left happy and satisfied. Great people and environment. Thank you to Diego and the rest of the staff for all the help.

Everything was great very professional great customer service. Thank you for great service!

Overall great experience buying my new vehicle. Only thing i didn't like was that they had some fees listed on the window sticker but added another dealer mark up to the overall price when we started discussing terms. If you have an additional fee... read moreOverall great experience buying my new vehicle. Only thing i didn't like was that they had some fees listed on the window sticker but added another dealer mark up to the overall price when we started discussing terms. If you have an additional fee i would have liked to see that before the process started. There was another potential customer that asked about a price and after he was told about the hidden mark up he left. read less

Excellent Service

On time service, explain everything to me About the service very knowledgeable service man thank you ,

Excellent service

Excellent customer service

Another round of excellent service. Easy to schedule. Advisor explained repairs and cost completely. Work accomplished quickly.

The service staff, quality and professional reception and the timing of delivery of service met my expectation.

Thank you Toyota Springfield and specifically Ms. Jessica Homan for providing excellent customer service from the beginning until the completion of the service for my 2020 GR Supra. AD

The customer service and service excellent