The key to great customer service at Priority Toyota is knowing your assigned service advisor's phone number. Otherwise, reaching one's service advisor through the main customer service line is next to impossible due to the volume of business overwhelming the staff. Paul was extremely pleasant, understanding, and achieving resolve for us.

I would say that my experience at Toyota was much better than I expected. The staff was friendly. They greeted me as I walked in, had a smile on their face and were very helpful throughout the entire experience. I was my first time being there and the entire experience certainly exceeded my expectations. I would definitely recommend this location and if the next experiences are anything like my first, then I will gladly be back again!

John Self was attentive and efficient. He gave us options. Great customer service! Kudos to the entire service staff!

I am satisfied by the customer care and the service @ Priority Toyota.

Clint was my salesman and Doris, my finance officer. Cannot say enough good about these professionals. They were efficacious as well as friendly.

Professional and fast service, fair pricing, quality work.

Paul is the best service rep ever. Kept me up to date and took great care of me and my truck. Service there has always been fantastic !!!!!

Excellent experience

very good service

Great service team !

I had a wonderful experience purchasing a used vehicle from Priority Toyota of Springfield with my daughter. The process was stress free and Ray was very thorough and knowledgeable. He was able to find my daughter a vehicle that suited all of her needs for a reasonable price. I cannot thank this dealership and Ray enough for their excellent customer service and attention-to-detail. I would highly recommend this place to anyone.

I come to this dealer for service because I have the Priority for Life, but it’s really the advisor! Nadir, he’s very nice, I don't feel pressured to have work done on my vehicle!

As always, Priority Springfield's service department was professional, thorough, and efficient. Dwayne in particular is always so kind and knowledgable. So happy we chose to purchase our Rav 4 at Springfield Priority Toyota.

excellent experience.

Jessica was my service advisor. Great experience working with her as always. I've been a customer there for more than 20 years. She's my all time favorite.

Excellent service provider is Mr. Anthony.

Total expert care!

Great service and friendly people.

Service was timely service technician Marvin was courteous, polite, and professional! Service performed was exceptional!

Brett is the man!! Made my purchase & everything as smooth as you can ask for! Would definitely recommend!